VIRTUAL
DEC 2, 2021
Gainsight’s CS Ops Unplugged
Meet our influential speakers leading key discussions.
Featured Speakers
Nick Mehta
CEO 
GAINSIGHT
Seth Wylie
Director of CS Ops & Admin Community GAINSIGHT
Courtney Hauser
Director of CS Strategy GAINSIGHT
Nick Anderson
SVP Customer Success SERVICETITAN
Johannes Loeffler
CCO DEVO
Julie Pinto
Product Experience Designer GAINSIGHT
Sonam Dabholkar
Director of Customer Success Operations GONG.IO
Matthew Lind
Senior Merchant Success Operations Manager AUCTANE
Nora Soza
Director, GTM Strategy and Operations BOX
Mandy Major
Sr Manager, Global Support Operations GAINSIGHT
Kendra McClanahan
Sr Manager, CS Operations GAINSIGHT
Melissa Allen
Sr. Manager, Customer Success Operations OKTA
Madeleine Zackoff
Director of Customer Success Architecture SERVICETITAN
Jessica Palmer
Sr. Manager Delivery Operations for Customer Success VMWARE
Gunjan Nichani
Lead, CX Systems Architects ZOOMINFO
Wayne Dilworth
Gainsight Administrator AVALARA
Victoria Barry
Gainsight Consultant and Strategic Projects BOOMI
Anastassia Goidina
Senior Systems Analyst - Customer Success RECORDED FUTURE
Justina Petkeviciute
Customer Success Operations Manager PLANET
Todd Massey
Senior Customer Success Operations Manager DELPHIX
Edgar Ramirez Vilchez
Director, Client Success Operations ADP
Jean Nairon
Vice President, Customer Operations PTC
Mary-Beth Donovan
Vice President, Global Customer Success Operations VMWARE
Keith Mattes
Technical Program Specialist,
Gainsight Admin RAPID7
Laura Salonga
Director of Product Management ATHENAHEALTH
Lane Holt
Director of Client Outcomes
GAINSIGHT
Tyler McNally
SVP, CX + Customer Ops GAINSIGHT
Emily Ryan
Chief Client Officer VALUIZE
Gainsight helps customer success, post-sales, and product teams put customers at the heart of their business.