DEC 2, 2021

Gainsight’s CS Ops Unplugged

Meet our influential speakers leading key discussions.

Featured Speakers

Nick Mehta


Seth Wylie

Director of CS Ops & Admin Community GAINSIGHT

Courtney Hauser

Director of CS Strategy GAINSIGHT

Nick Anderson


Johannes Loeffler


Julie Pinto

Product Experience Designer GAINSIGHT

Sonam Dabholkar

Director of Customer Success Operations GONG.IO

Matthew Lind

Senior Merchant Success Operations Manager AUCTANE

Nora Soza

Director, GTM Strategy and Operations BOX

Mandy Major

Sr Manager, Global Support Operations GAINSIGHT

Kendra McClanahan

Sr Manager, CS Operations GAINSIGHT

Melissa Allen

Sr. Manager, Customer Success Operations OKTA

Madeleine Zackoff

Director of Customer Success Architecture SERVICETITAN

Jessica Palmer

Sr. Manager Delivery Operations for Customer Success VMWARE

Gunjan Nichani

Lead, CX Systems Architects ZOOMINFO

Wayne Dilworth

Gainsight Administrator AVALARA

Victoria Barry

Gainsight Consultant and Strategic Projects BOOMI

Anastassia Goidina

Senior Systems Analyst - Customer Success RECORDED FUTURE

Justina Petkeviciute

Customer Success Operations Manager PLANET

Todd Massey

Senior Customer Success Operations Manager DELPHIX

Edgar Ramirez Vilchez

Director, Client Success Operations ADP

Jean Nairon

Vice President, Customer Operations PTC

Mary-Beth Donovan

Vice President, Global Customer Success Operations VMWARE

Keith Mattes

Technical Program Specialist, Gainsight Admin RAPID7

Laura Salonga

Director of Product Management ATHENAHEALTH

Lane Holt

Director of Client Outcomes GAINSIGHT

Tyler McNally

SVP, CX + Customer Ops GAINSIGHT

Emily Ryan

Chief Client Officer VALUIZE

Gainsight helps customer success, post-sales, and product teams put customers at the heart of their business.