AIR DATE: DECEMBER 2, 2021
Gainsight’s CS Ops Unplugged Rewind 2021
A day of influential speakers leading key discussions.
Watch all 10 sessions below!

Opening Keynote
Opening Keynote
Nick Mehta and Seth Wylie from Gainsight, and Gunjan Nichani, Lead, CX Systems Architects at ZoomInfo, take the stage to discuss life in CS Ops today. You’ll also learn how to make the most of the day’s unusual session formats.
Watch On DemandFISHBOWL DISCUSSIONS
Drive Maturity Through CS Ops: Learn from leaders who’ve…
CS Ops teams impact key activities that drive the operational and financial goals of a business.
Watch On DemandBuilding a CS Ops Roadmap That Prioritizes Impact and…
CS Ops leaders constantly work with a tension between ad-hoc requests and a strategic vision. How can you…
Watch On DemandDo I Have What it Takes to Succeed in CS Ops? Let’s find…
If you’re drawn towards analytical thinking with an emphasis on process, workflows, and results, CS…
Watch On DemandLevel Up Your Strategy As a CS Ops Leader
Established CS Ops professionals manage a host of projects and programs, which requires agility, …
Watch On DemandSetting Up For Success in Your First Year in CS Ops
The initial experience of your CS Ops role won’t come with a shortage of challenges and adventure. From…
Watch On DemandLooking Ahead: Envision Your CS Ops Career Goals
With such a variety of responsibilities within CS Ops roles, what does a career look like as you build…
Watch On DemandSCIENCE FAIR
Science Fair – CS Success Measurement & Data
We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…
Watch On DemandScience Fair – Enablement, Change Management, and CS…
We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…
Watch On DemandScience Fair – Retention Marketing & Expansion…
We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…
Watch On DemandScience Fair – Uses for Gainsight and Other Software Tools
We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…
Watch On Demand
Gainsight helps customer success, post-sales, and product teams put customers at the heart of their business.