AIR DATE: DECEMBER 2, 2021

Gainsight’s CS Ops Unplugged Rewind 2021

A day of influential speakers leading key discussions.
Watch all 10 sessions below!

Opening Keynote

Opening Keynote

Nick Mehta and Seth Wylie from Gainsight, and Gunjan Nichani, Lead, CX Systems Architects at ZoomInfo, take the stage to discuss life in CS Ops today. You’ll also learn how to make the most of the day’s unusual session formats.

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FISHBOWL DISCUSSIONS

Drive Maturity Through CS Ops: Learn from leaders who’ve…

CS Ops teams impact key activities that drive the operational and financial goals of a business.

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Building a CS Ops Roadmap That Prioritizes Impact and…

CS Ops leaders constantly work with a tension between ad-hoc requests and a strategic vision. How can you…

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Do I Have What it Takes to Succeed in CS Ops? Let’s find…

If you’re drawn towards analytical thinking with an emphasis on process, workflows, and results, CS…

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Level Up Your Strategy As a CS Ops Leader

Established CS Ops professionals manage a host of projects and programs, which requires agility, …

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Setting Up For Success in Your First Year in CS Ops

The initial experience of your CS Ops role won’t come with a shortage of challenges and adventure. From…

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Looking Ahead: Envision Your CS Ops Career Goals

With such a variety of responsibilities within CS Ops roles, what does a career look like as you build…

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SCIENCE FAIR

Science Fair – CS Success Measurement & Data

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…

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Science Fair – Enablement, Change Management, and CS…

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…

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Science Fair – Retention Marketing & Expansion…

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…

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Science Fair – Uses for Gainsight and Other Software Tools

We’ve all been to the science fair in the school gym! Plenty of booths to visit, each with an expert ready to…

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Gainsight helps customer success, post-sales, and product teams put customers at the heart of their business.