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Drive Maturity Through CS Ops: Learn from leaders who’ve…

Speakers: Courtney Hauser, Madeleine Zackoff (ServiceTitan), Nick Anderson (ServiceTitan), Jean Nairon (PTC) and Johannes Loeffler (Devo)

Session Abstract

CS Ops teams impact key activities that drive the operational and financial goals of a business. Come hear the real-life stories of these CS and CS Ops leaders, who collaborate to ensure successful customer outcomes at scale by investing in operations and enhancing CS team performance. Get a feel for their partnership and get inspired!